Website: https://ellehomekitchen.in
Last Updated: 11-07-2026
Welcome to ELLE Home Kitchen ("Website"), owned and operated by DigiCART India ("Company", "we", "our", or "us").
These Terms & Conditions ("Terms") govern your access to and use of this Website, including the purchase of products offered through the Website.
By accessing, browsing, registering an account, or placing an order through this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
If you do not agree with these Terms, please discontinue use of this Website immediately.
ELLE Home Kitchen is the official online store operated by DigiCART India for the sale of ELLE Home branded home and kitchen appliances within India.
The Website provides consumers with access to genuine ELLE Home products, customer support, product information, promotional offers and related services.
To use this Website, you must:
If you are accessing this Website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
By using this Website, you agree to comply with:
These documents together govern your relationship with DigiCART India.
For the purposes of these Terms:
"Company" means DigiCART India.
"Website" means https://ellehomekitchen.in.
"Customer", "User", "You", or "Your" means any person visiting or purchasing through the Website.
"Products" means ELLE Home branded home and kitchen appliances and accessories offered on this Website.
"Order" means a request submitted by a customer to purchase Products.
"Services" means all services provided through this Website, including customer support, product information and related facilities.
You agree to use this Website only for lawful purposes.
You shall not:
We reserve the right to suspend or terminate access for any misuse.
You may create an account for faster checkout and order management.
You are responsible for:
You agree to immediately notify us of any unauthorized access or suspected security breach.
The Company shall not be liable for losses arising from failure to protect your account credentials.
You agree that all information provided by you is:
Providing false information may result in cancellation of orders, suspension of accounts or refusal of future services.
We endeavour to ensure that all product descriptions, specifications, dimensions, colours, features and pricing displayed on the Website are accurate.
However:
Product images are for illustrative purposes and may not always represent every accessory included with the product.
All Products are offered subject to availability.
Adding a Product to your shopping cart does not reserve that Product.
We reserve the right to:
All prices displayed on the Website are in Indian Rupees (INR).
Unless otherwise stated:
We reserve the right to revise prices at any time before order confirmation.
Despite our best efforts, errors relating to pricing or product descriptions may occasionally occur.
If an incorrect price has been displayed, we reserve the right to:
Customers will be informed before any such cancellation.
Placing an order constitutes an offer to purchase Products.
Acceptance of your order occurs only when:
The Company reserves the right to reject or cancel any order at its sole discretion.
We may refuse or cancel an order where:
Where payment has already been received, any eligible refund shall be processed in accordance with our Refund Policy.
Payments may be made using approved payment methods made available on the Website.
All online payments are processed by authorised third-party payment service providers.
The Company does not store sensitive payment information such as:
Payment processing is subject to the terms and conditions of the relevant payment provider.
Applicable Goods and Services Tax (GST) and other statutory taxes shall be charged in accordance with Indian law.
Customers shall be responsible for providing accurate billing details for GST invoices where applicable.
Unless otherwise expressly stated, all content on this Website, including:
is protected under applicable intellectual property laws and may not be copied, reproduced, distributed, modified, republished or commercially exploited without prior written permission from the relevant rights holder.
The ELLE trademark is a globally recognised trademark owned by its respective trademark owner.
DigiCART India is authorised to use the ELLE trademark together with the word "Home" as the ELLE Home brand for licensed products within the authorised territory under a valid trademark licence.
Nothing contained on this Website shall be interpreted as granting any ownership, licence or other proprietary rights in the ELLE trademark to any user of this Website.
Users shall not reproduce, imitate, modify or use the ELLE trademark, the ELLE Home brand identity, logos or associated branding without prior written authorisation from the relevant rights holder.
All Website content, except content owned by third parties, is protected by applicable copyright laws.
No material from this Website may be copied, downloaded, republished or used for commercial purposes without prior written permission.
Where users submit reviews, ratings or other content, they grant DigiCART India a non-exclusive, royalty-free licence to use, reproduce, publish and display such content for lawful business purposes.
Users represent that submitted content:
We reserve the right to remove any content at our sole discretion.
Users shall not:
Violation of these Terms may result in suspension, termination, legal proceedings or reporting to the appropriate authorities.
The Company delivers Products across eligible locations within India through its authorised logistics partners.
Estimated delivery timelines displayed on the Website are indicative only and may vary due to factors including product availability, weather conditions, public holidays, natural disasters, transportation delays, governmental restrictions or other circumstances beyond our reasonable control.
Delivery shall be deemed completed when the Product is delivered to the address provided by the Customer or to a person reasonably appearing to accept delivery on the Customer's behalf.
Customers are responsible for providing complete and accurate delivery information. DigiCART India shall not be responsible for delays or failed deliveries arising from incorrect or incomplete addresses or contact information.
The risk of loss or damage to the Product passes to the Customer upon successful delivery.
Customers are encouraged to inspect the Product immediately upon delivery.
If the package appears damaged, tampered with, or incomplete, the Customer should:
Failure to report visible transit damage within the above period may affect the Company's ability to investigate the matter with its logistics partners.
Orders may be cancelled before dispatch by contacting Customer Support.
Once an order has been dispatched, cancellation may no longer be possible and shall instead be governed by the applicable Return Policy.
The Company reserves the right to accept or reject cancellation requests depending on the order status.
Returns shall be governed by the Company's Return Policy published on the Website.
Unless otherwise specified:
Certain products may not be eligible for return due to hygiene, safety, consumable, customised or regulatory reasons.
Approved refunds shall be processed using the original mode of payment wherever reasonably possible.
Refund processing timelines may vary depending upon:
The Company shall not be responsible for delays attributable to third-party financial institutions.
Eligible Products are covered by the manufacturer's warranty as specified with the respective Product.
Warranty coverage, duration, exclusions and procedures shall vary depending upon the Product category.
Unless expressly stated otherwise, warranty does not cover damage arising from:
Customers may be required to provide proof of purchase when making a warranty claim.
Certain Products may require installation by authorised service personnel.
Where installation services are provided through authorised partners, separate terms may apply.
The Company shall not be responsible for damage arising from installation performed by unauthorised persons.
Customers agree to use Products only in accordance with:
Improper use may result in safety risks and void applicable warranty coverage.
Customers agree to:
The Company may introduce promotional offers, discount coupons, cashback campaigns or special pricing from time to time.
Unless otherwise expressly stated:
The Company's decision regarding promotional eligibility shall be final.
Customers may voluntarily submit reviews regarding purchased Products.
The Company reserves the right to moderate, edit or remove reviews that:
Publication of reviews remains entirely at the Company's discretion.
The Website may contain links to external websites operated by third parties.
Such links are provided solely for convenience.
The Company neither controls nor endorses such websites and shall not be responsible for their availability, content, privacy practices or services.
To the fullest extent permitted by applicable law, DigiCART India shall not be liable for any indirect, incidental, consequential, exemplary, punitive or special damages arising out of or relating to:
Nothing contained in these Terms excludes liability that cannot lawfully be excluded under applicable law.
You agree to indemnify and hold harmless DigiCART India, its directors, employees, representatives, affiliates and authorised partners against any claims, losses, liabilities, costs or expenses arising from:
The Company shall not be liable for failure or delay in performing its obligations where such delay results from circumstances beyond its reasonable control, including but not limited to:
Performance shall resume as soon as reasonably practicable after such circumstances cease.
Collection and processing of personal information shall be governed by the Company's Privacy Policy.
By using this Website, Customers acknowledge that they have read and understood the Privacy Policy.
The Company actively protects its intellectual property rights and respects the intellectual property rights of others.
Unauthorised use of Website content, product images, trademarks or copyrighted material may result in legal action.
The ELLE trademark is owned by its respective trademark owner.
The ELLE Home brand is used on this Website by DigiCART India under a valid trademark licence for licensed products within the authorised territory.
Nothing contained on this Website shall be interpreted as transferring ownership of the ELLE trademark or any associated intellectual property to users, distributors or other third parties.
The Company reserves the right to suspend or discontinue any aspect of the Website without prior notice where reasonably necessary for:
The Company may modify:
at any time without prior notice.
The Company reserves the right to amend these Terms from time to time.
Updated Terms become effective upon publication on the Website unless otherwise stated.
Continued use of the Website constitutes acceptance of the revised Terms.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Failure by the Company to enforce any provision shall not constitute a waiver of that provision or any other rights available under these Terms.
Customers may not assign or transfer their rights under these Terms without prior written consent from DigiCART India.
The Company may assign or transfer its rights or obligations where permitted by law or as part of a business restructuring, merger or transfer.
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to applicable consumer protection laws, any disputes arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.
Customers may submit complaints or grievances using the contact details published on the Website.
The Company shall endeavour to acknowledge and address grievances within a reasonable time in accordance with applicable law.
Email:support@ellehomekitchen.in
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
DigiCART India
Website: https://ellehomekitchen.in
Customer Support Email: support@ellehomekitchen.in
Customer Support Number: +91-6366364200
These Terms & Conditions, together with the Privacy Policy, Cookie Policy, Disclaimer and any other policies expressly incorporated by reference, constitute the entire agreement between DigiCART India and the Customer concerning the use of this Website.
These Terms supersede all prior understandings, communications and representations relating to the Website.
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